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220-1101 exam

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FromNumber of exam questionsExam nameExam code
Lead4Pass15CompTIA A+ Certification Exam: Core 1220-1101

A network administrator receives a ticket following a power outage that states the wireless network is down. The administrator discovers the SSID is broadcasting, but data is not being transmitted.

Which of the following should the network administrator do FIRST?

A. Restart the access point

B. Reset the access point to the default

C. Change the access point\’s frequency

D. Replace the access point\’s patch cable

Correct Answer: A


An end user reports that the time and date on a desktop resets after shutdown, and subsequently, the device reboots.

The next day, the desktop does not load the OS and is stuck on a black screen with the following message:

Latest 220-1101 exam questions 2

Which of the following would be the BEST action to take next?

A. Change the motherboard.

B. Reseat the motherboard power connections.

C. Replace the CMOS battery.

D. Restore the BIOS to factory default settings.

Correct Answer: C


A technician installed new firmware on the company\’s laser printers and has since been receiving multiple calls that information is garbled and looks like code. Only printers with the new firmware are having this issue.

Which of the following steps should the technician complete NEXT?

A. Change the language settings on the printers

B. Reboot all the machines having the issues

C. Reboot all the printers.

D. Install an updated printer driver on the print server

Correct Answer: D

The issue of information being garbled and looking like code could be related to a compatibility issue with the new firmware and the existing printer driver.

The printer driver is responsible for converting the print job data into a format that the printer can understand and print. If the new firmware is not compatible with the existing driver, it could cause the printed output to be incorrect.

To resolve this issue, the technician should install an updated printer driver on the print server that is compatible with the new firmware. This will ensure that the driver is able to correctly translate the print job data into a format that the printer can understand and produce accurate printed output.


A technician is inspecting a projector that is displaying fuzzy images. Which of the following actions would provide the BEST solution?

A. Adjusting the lens

B. Changing the filter

C. Replacing the video cable

D. Reseating the lamp

Correct Answer: A


A new employee has been issued a company laptop. The employee requests an accessory with a single power source that has wired network connectivity and supports a keyboard, mouse, speakers, and dual monitors.

Which of the following accessories should the systems administrator deploy to BEST meet the new user\’s needs?

A. PoE switch

B. USB-C hub with power delivery

C. Docking station with DisplayPort

D. KVM switch with audio

Correct Answer: C


A user is no longer able to browse the Internet after returning from vacation. The user is able to log in and navigate to the local intranet, but not to any outside sites. A technician pings a well-known website by name but gets no reply. The technician then pings its IP address and gets a reply.

Which of the following commands will MOST likely resolve the issue?

A. ipconfig /all

B. ipconfig /flushdns

C. ipconfig /release

D. ipconfig /outclassed

Correct Answer: B


A computer that contains critical data has not been backed up and will not boot past a S A R T, error that indicates imminent hard disk failure. Which of the following actions should the technician take FIRST?

A. Run diagnostics on the faulty hard drive using a boot disk

B. immediately replace the hard drive generating the SMART error

C. Turn off S M A R T, monitoring in the computer\’s BIOS settings

D. Attempt to boot the operating system in safe mode

Correct Answer: B


A remote user called the help desk to report a notification indicating there is limited or no connectivity. The user can access local file folders and other local machines but none of the organization\’s servers or network items. Web pages do not appear to function either.

Which of the following is the MOST likely cause of the issue?

A. The user\’s internet connection is down.

B. The user\’s domain account is locked out.

C. The user\’s switch has stopped working.

D. The user\’s IP address needs to be renewed.

Correct Answer: D


Which of the following allows a switch to be divided into separate logical networks?





Correct Answer: A

A Virtual LAN (VLAN) is a network topology that allows a switch to be divided into separate logical networks. This allows for the creation of multiple broadcast domains within a single physical network, improving network segmentation and security.

With VLANs, you can segment your network so that different departments, applications, or users are isolated from each other, improving network security and performance.


A user is looking for a way to increase the total RAM in a system without upgrading the hardware. Which of the following should the user perform to complete this task?

A. Run a burn-in application

B. Create a VM.

C. Install hardware-tuning software.

D. Set up virtual memory.

Correct Answer: D

Virtual memory is a software-based memory management system that allows a computer to use hard disk storage space as RAM. This can be used to increase the total RAM in a system without upgrading the hardware.

To set up virtual memory, the user should go to the System Properties window and select the Advanced tab. In the Performance section, click on the Settings button, which will open the Performance Options window. Then, click on the Advanced tab and click on the Change button in the Virtual Memory section. Finally, select the option to Automatically manage paging file size for all drives, and then click OK to save the changes.


A user is experiencing email problems and explains to a technician that all emails with graphics or images do not display the graphics.

Which of the following configurations would correct this behavior?

A. Change the email settings in the antivirus.

B. Change the security settings of the email client.

C. Change the firewall security settings.

D. Change the email proxy settings.

E. Change the trusted sites in the browser settings.

Correct Answer: B


Which of the following wireless standards is only capable of 5GHz frequencies?

A. 802.11a

B. 802.11ac

C. 802.11b

D. 802.11g

Correct Answer: A


The cloud model represents a company maintaining some data in on-premise storage and some data in the cloud-based storage is known as:

A. hybrid

B. private

C. public

D. community

Correct Answer: A

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