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Learn more about the CompTIA A+ 220-1102 exam
The CompTIA A+ 220-1102 exam includes the following domains and topics:
- Operating Systems (31%)
- Security (25%)
- Software Troubleshooting (22%) • Operational Procedures (22%)
| Exam name: | CompTIA A+ Certification Exam: Core 2 |
| Exam code: | 220-1102 |
| Number of Questions: | Around 90 |
| Type of Questions: | Multiple choice questions (single and multiple responses), drag and drops, and performance-based |
| Length of Test: | 90 Min |
| Passing Score: | 700 (on a scale of 900) |
| Languages: | English at launch. German, Japanese, Portuguese, Thai, and Spanish |
| Testing Provider: | Pearson VUE |
| Price: | $246 |
| More: | A+ |
Practice CompTIA 220-1102 dumps exam material online
| From | Number of exam questions | Associated certification |
| leads4pass | 15/415 | CompTIA A+ |
Question 1:
A technician is installing new software on a macOS computer. Which of the following file types will the technician MOST likely use?
A. .deb
B. .vbs
C. .exe
D. .app
Correct Answer: D
The file type that the technician will MOST likely use when installing new software on a macOS computer is .app. This is because .app is the file extension for applications on macOS
Question 2:
Which of the following filesystem formats would be the BEST choice to ensure read and write compatibility of USB flash drives across several generations of Microsoft operating systems?
A. APFS
B. ext4
C. CDFS
D. FAT32
Correct Answer: D
The best filesystem format to ensure read and write compatibility of USB flash drives across several generations of Microsoft operating systems is FAT32.
FAT32 stands for File Allocation Table 32-bit and is a filesystem format that organizes and manages files and folders on storage devices using 32-bit clusters.
FAT32 is compatible with most Microsoft operating systems since Windows 95 OSR, as well as other operating systems such as Linux and Mac OS X.
FAT32 can support storage devices up to 2TB in size and files up to 4GB in size. APFS stands for Apple File System and is a filesystem format that organizes and manages files and folders on storage devices using encryption, snapshots, and cloning features.
APFS is compatible with Mac OS X 10.13 High Sierra and later versions but not with Microsoft operating systems natively.
Ext4 stands for Fourth Extended File System and is a filesystem format that organizes and manages files and folders on storage devices using journaling, extents, and delayed allocation features.
Ext4 is compatible with Linux operating systems but not with Microsoft operating systems natively.
Question 3:
Which of the following would MOST likely be used to change the security settings on a user\’s device in a domain environment?
A. Security groups
B. Access control list
C. Group Policy
D. Login script
Correct Answer: C
Group Policy is the most likely tool to be used to change the security settings on a user\’s device in a domain environment.
Group Policy is a feature of Windows that allows administrators to manage and configure settings for multiple devices and users in a centralized way.
Group Policy can be used to enforce security policies such as password complexity, account lockout, firewall rules, encryption settings, etc.
Question 4:
Which of the following describes a computer in which the HDD LED is lit, but the mouse does not respond and the computer is unresponsive?
A. The computer has locked up
B. Windows Update is running
C. The computer is in Safe Mode
D. The reset button is stuck
Correct Answer: A
Question 5:
A user calls the help desk to report potential malware on a computer. The anomalous activity began after the user clicked a link to a free gift card in a recent email The technician asked the user to describe any unusual activity, such as slow performance, excessive pop-ups, and browser redirections.
Which of the following should the technician do NEXT?
A. Advise the user to run a complete system scan using the OS anti-malware application
B. Guide the user to reboot the machine into safe mode and verify whether the anomalous activities are still present
C. Have the user check for recently installed applications and outline those installed since the link in the email was clicked
D. Instruct the user to disconnect the Ethernet connection to the corporate network.
Correct Answer: D
The first thing you want to do is quarantine/disconnect the affected system from the network so that malicious software doesn’t spread.
Question 6:
A laptop user is visually impaired and requires a different cursor color. Which of the following OS utilities is used to change the color of the cursor?
A. Keyboard
B. Touchpad
C. Ease of Access Center
D. Display settings
Correct Answer: C
The OS utility used to change the color of the cursor in Windows is Ease of Access Center The user can change the cursor color by opening the Settings app, selecting Accessibility in the left sidebar, selecting Mouse pointer and touching Vision, and choosing one of the cursor options.
The user can select Custom to pick a color and use the Size slider to make the cursor larger or smaller
The Ease of Access Center in the Windows OS provides accessibility options for users with disabilities or impairments.
One of these options allows the user to change the color and size of the cursor, making it more visible and easier to locate on the screen.
The Keyboard and Touchpad settings do not offer the option to change cursor color, and Display Settings are used to adjust the resolution and other properties of the display.
Therefore, C is the best answer. This information is covered in the CompTIA A+ Core2 documents/guide under the Accessibility section.
Question 7:
A user calls the corporate helpdesk stating that their battery is not charging. The operating system shows that there is a problem with the battery. Which of the following should the technician do FIRST to determine what the issue is without erasing the user\’s unsaved data?
A. Using a known-good computer of the same type, switch batteries between the two laptops.
B. Remove the A/C adapter while the system is running and observe if the screen dims.
C. Completely shut down the laptop, remove the A/C power source, and restart the laptop.
D. Using a known-good computer of the same type, switch A/C adapters between the two laptops.
Correct Answer: A
Question 8:
HOTSPOT
Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.
Click on individual tickers to see the ticket details. View the attachments to determine the problem. Select the appropriate issue from the \’issue\’ drop-down menu. Then, select the MOST efficient resolution from the \’Resolution\’ drop-down menu.
Finally, select the proper command or verification to remediate or confirm your fix of the issue from the Verify Resolve drop-down menu.
Hot Area:
Correct Answer:
BSOD Uninstall Application Safe mode
Question 9:
A company implemented a BYOD policy and would like to reduce data disclosure caused by malware that may infect these devices. Which of the following should the company deploy to address these concerns?
A. UAC
B. MDM
C. LDAP
D. SSO
Correct Answer: B
MDM stands for mobile device management, which is a type of software solution that allows remote management and security of mobile devices.
MDM can help a company reduce data disclosure caused by malware that may infect these devices by enforcing security policies, such as encryption, password protection, antivirus software, and remote wipes.
MDM can also monitor and control the access of personal devices to corporate data and networks. UAC stands for user account control, which is a feature of Windows that prompts users for permission or an administrator password before making changes that affect the system.
UAC may not be effective in preventing malware infection or data disclosure on personal devices. LDAP stands for lightweight directory access protocol, which is a protocol for accessing and managing information stored in a directory service, such as user names and passwords.
LDAP does not directly address the issue of malware infection or data disclosure on personal devices. SSO stands for single sign-on, which is a feature that allows users to access multiple applications or services with one set of credentials.
SSO may not prevent malware infection or data disclosure on personal devices, and may even increase the risk if the credentials are compromised.
Question 10:
Which of the following script types is used with the Python language by default?
A. .ps1
B. .vbs
C. .bat
D. .py
Correct Answer: D
The script type that is used with the Python language by default is .py. .py is a file extension that indicates a Python script file that contains Python code that can be executed by a Python interpreter or compiler.
Python is a high-level, general-purpose, and interpreted programming language that can be used for various applications, such as web development, data analysis, machine learning, and automation. .ps1 is a file extension that indicates a PowerShell script file that contains PowerShell code that can be executed by a PowerShell interpreter or compiler.
PowerShell is a task-based, command-line, and scripting language that can be used for system administration and automation on Windows systems. .vbs is a file extension that indicates a VBScript file that contains VBScript code that can be executed by a VBScript interpreter or compiler.
VBScript is an Active Scripting language that can be used for web development and automation on Windows systems. .bat is a file extension that indicates a batch file that contains a series of commands that can be executed by a command-line interpreter or shell on Windows systems.
Batch files can be used for system administration and automation on Windows systems. References: CompTIA A+ Core 2 (220-1002) Certification Exam Objectives Version 4.0, Domain 4.3
Question 11:
Which of the following must be maintained throughout the forensic evidence life cycle when dealing with a piece of evidence?
A. Acceptable use
B. Chain of custody
C. Security policy
D. Information management
Correct Answer: B
The aspect of the forensic evidence life cycle that must be maintained when dealing with a piece of evidence is the chain of custody.
This is because the chain of custody is the documentation of the movement of evidence from the time it is collected to the time it is presented in court, and it is important to maintain the integrity of the evidence
Question 12:
A bank would like to enhance building security in order to prevent vehicles from driving into the building while also maintaining easy access for customers. Which of the following BEST addresses this need?
A. Guards
B. Bollards
C. Motion sensors
D. Access control vestibule
Correct Answer: B
Bollards are the best solution to enhance building security in order to prevent vehicles from driving into the building while also maintaining easy access for customers4 References: 2. Bollards. Retrieved from https://en.wikipedia.org/wiki/ Bollard
Question 13:
A user is setting up a computer for the first time and would like to create a secondary login with permissions that are different than the primary login. The secondary login will need to be protected from certain content such as games and websites.
Which of the following Windows settings should the user utilize to create the secondary login?
A. Privacy
B. Accounts
C. Personalization
D. Shared resources
Correct Answer: B
To create a secondary login with different permissions in Windows 10, the user should utilize the Accounts setting. Here are the steps to create a new user account with different permissions:
Right-click the Windows Start menu button.
Select Control Panel.
Select User Accounts.
Select Manage another account.
Select Add a new user in PC settings.
Use the Accounts dialog box to configure a new account
Question 14:
After a failed update, an application no longer launches and generates the following error message: Application needs to be repaired.
Which of the following Windows 10 utilities should a technician use to address this concern?
A. Device Manager
B. Administrator Tools
C. Programs and Features
D. Recovery
Correct Answer: D
Recovery is a Windows 10 utility that can be used to address the concern of a failed update that prevents an application from launching.
Recovery allows the user to reset the PC, go back to a previous version of Windows, or use advanced startup options to troubleshoot and repair the system.
Device Manager, Administrator Tools, and Programs and Features are not Windows 10 utilities that can fix a failed update.
Question 15:
Which of the following resources is MOST important for a network server running a virtual machine and guest operating systems?
A. Redundant power supplies
B. Memory speed
C. RAID type used
D. Multi-core CPU
Correct Answer: D
…
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